Communication Skills Training, Customer Service, Presentation Skills, Email Etiquette
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Tips & Techniques for Improving Your Communication Skills
Communication Skills, Customer Service, Email Etiquette
Customer Service Training
Professional Speaker Kelly J. Watkins
Communication Skills Training & Motivational Keynotes
Communication Skills Products & Personality Profiles
Communication Products
Email Etiquette Made Easy Preview
Contact Us for Communication Skills Training



Email Etiquette Made Easy

(Click here for Free Preview)

Revised Edition Now Available


(electronic version)



(printed book)

Over 100 pages of information, exercises, & activities

  • Learn to communicate professionally and save time by writing more effectively.

  • Avoid embarrassing blunders that could jeopardize your credibility or cost you customers.
  • No theory here. Discover practical techniques in this easy-to-read guide.
  • Learn from numerous exercises and examples.

Click to order - printed version (book) - $24

Click to order - electronic version (download now) - $19




Will the Audience Throw Eggs?--and other speaking myths



  • An easy-to-read, nuts and bolts, practical
    guide to public speaking.

  • Written in outline format so you can learn

Click here to order


Little Moments to Cherish


Filled with inspirational thoughts . . .

it's the little moments in life we should cherish!

Click here to order

“Thanks, Kelly!  Everyone loves your book!”

-- Greg, Really Good News Co.


Note:  Greg bought autographed copies of Little Moments to Cherish and gave them to his clients for gifts!


Personal Profile System®
(personality/behavior types)


Our most popular behavior style product -

DiSCŪ Personal Profile SystemŪ
(personality/behavior types) 

These Profiles are wonderful tools for improving customer relationships, team building, management training, and customer retention.                                                 

                   Click here to order                         

Quantity discounts available:  Contact us for information


Kelly J. Watkins is a licensed distributor for Inscape Publishing

Contact us for information and pricing on these materials


Coping & Stress Profile®

© Inscape Publishing

Adventures in Attitudes®

Action Planners: Sales, Customer Service, Management, Leadership, Telephone Service

Personal Listening Profile™

Dimensions of Leadership Profile™

Many of these programs include Facilitator's Manuals. You can conduct the training, or we can do it for you.

Customized Materials/Services

The following can be individually developed using examples, terminology, and exercises that are specific to your particular company.

Participant Manuals Train the Trainer Manuals
Interactive CD/ROM Web-based Training (Distance Learning)
A needs analysis can be conducted to determine a specific application or used to create a comprehensive, integrated communication training program.

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